Dear customer. We understand your sufferings and difficulties which you faced after experiencing erratic mobile/internet services.

Please note that most of the complaints or shortcomings are handled by the lower level staff and Mobile operators are in now way involved in the misconduct and misguidance . Nobody wants to earn a bad name for their company or brand name .  So let us give an opportunity to  the bosses / senior officers of Mobile operator companies  to handle your complaint. We are sure that they will help you in a positive manner .

In case they fail to solve your problem or you are not satisfied with their solution you can even contact TRAI, the authority which controls Mobile operators in India.

The customer care links of various mobile operator companies are as under:

1. For BSNL related problems , please click following link and find your area and Circle and then district. Fill in your details and press submit.

http://mis.bsnl.co.in/pgs/internet/pgwebregn.asp

2. For Reliance Mobile complaints, please click following link and

http://www.rcom.co.in/Rcom/personal/customercare/customercare_sac.html

3. For Airtel Mobile/Broadband complaints please click following link . Select your region and file an appeal.

http://www.airtel.in/applications/xm/MobileCustomerSupport.jsp

4.  For Aircel Mobile complaints please click following link and select your circle.

http://www.aircel.com/AircelWar/appmanager/aircel/delhi?_nfpb=true&_pageLabel=P4400120031265171216076
5. For Idea Cellular mobile phone complaints please click following link and file a complaint.

http://www.ideacellular.com/wps/wcm/connect/aboutus/idea/customer_care?qc=Y2lyY2xlSWQ9SFAmQ29udHlwZT1DdXN0b21lckNhcmUmU2VsZWN0ZWRJdGVtPU92ZXJ2aWV3Jkl0ZW1PcmRlcj1GaXJzdA==

6. For Uninor mobile related complaints, please click following link

http://www.uninor.in/Pages/TelemarketerRegistration.aspx

 

7. For Docomo related complaints please click following links

http://c1web1.saas.talismaonline.com/chatc1/tatadocomo.html

8.  For Vodafone related complaints please click following link,  select your circle  and file your complaint accordingly:

https://www.vodafone.in/pages/selectcircle.aspx?nc=/pages/vodafone_offices.aspx


IMPORTANT NOTICE:

In case you are not satisfied with the readdressal  suggested by the mobile operator, you can file a complaint in TRAI ( THE TELECOM REGULATORY AUTHORITY OF INDIA )

  • Head Office : Mahanagar Doorsanchar Bhawan (next to Zakir Hussain College) Jawaharlal Nehru Marg (Old Minto Road) New Delhi: 110 002
  • Phone no : 91-11-2323 6308 (Reception) 2323 3466,2322
  • FAX No. : 91-11-2321 3294(Reception)
  • Email : ap@trai(dot)gov(dot)in

For any Complaints or Queries Please send a mail to  helpline[at]nccptrai[dot]gov[dot]in

Telephone Numbers : 011-24305726,011-23212032