On 2nd Oct 2015,I was touring Nainital when I was approached by 2 people near Bhimtal Lake to buy “barf ki giddy”(kit concisting of several winter articles at Rs. 13,200. On return of the articles after 5 years, they would refund Rs. 10,000 with some added gifts. I didn’t have money so they agreed to take an advance of Rs.2200 & deferred payment on delivering the GIDDI to my above address.

Unfortunately my mother passed away on 7th Nov 2015,while I was in Mysore where my daughter stays. For emergency travel and final rites, I had spent huge amount of money(Rs.1 lakh) & am financially unable to pay for the goods.

I requested the shop people on phone several times to either refund me advance or send goods worth Rs. 2200. They assured everytime but didn’t do anything. I sent a request letter on 27th Feb 2016, but even after 4 months no reply. I am stressed mentally, please save me from unscrupulous businessmen. Please Adjudge the case with due merit & on compassionate grounds as “unfair dealing practices”. A compensation of Rs.10,000 may plz be adjured to me for my agony and stress.

I am 64, it is highly difficult for me to appear in court in person, so kindly request an online hearing.

Expecting a favourable judgement. Please know, that there card says that the shop is registered under the U.K.Govt. Such unlawful practices (I later came to know that several other consumers have been cheated, many have been promised but not refunded) on such large scale reflects poorly of the administration of Uttarakhand Government. It is not possible that such a huge fraud is going unnoticed. So please take up this matter seriously, the case could be a precedent for several other sufferers like me and for the fraudsters.

Thank you

Yours sincerely

Uttam Kumar Sharma

Retired. Income Tax Inspector

Govt.of India

My address:

Flat no.2, Shri Krishna Niketan,

7, Ramgarh Road, P.O. Dakshineswar

Kolkata 700076

West Bengal

Address of defaulter:

M/S Kashmir Hastkala Art Emporium

Near Bhimeswar Mahadev Mandir

Bhimtal, District: Nainital

Uttarakhand 263136

TIN: 05009524843

Phone no. 05942-247722



Dear complainants we are forwarding this complaint to the Uttrakhand government and will apprise you when the response comes.

———-Complaint Cell Admin