I am using Airtel services for my mobile connectivity. Last month I upgraded my 3G plan from 250 to 750 unlimited. Airtel representative on 121 communicated to me that 750 pack is an unlimited plan and I will not be charge anything beyond 750 for my internet usage.

But unfortunately on receipt of Bill, I realized that I have been charged 1500 in addition to my 750 plan, in regards to which I had twice lodged a complain at 121 (SR 50220311 and SR 50284540) but still Airtel has not reverted with any clarification for the same.

My request is Airtel should waive for this additional charges levied to my account.

With Best Regards